Understanding reminder emails

What reminder emails you will receive and when

SafeKeep sends reminder emails to help you stay on top of documents that are approaching their expiry date. These reminders are designed to give you plenty of time to take action, so you never miss an important renewal.

You will receive an email and a push notification (if using the mobile app) 30 days before the document’s expiry date. Additional reminders will be sent during that 30-day window to make sure the deadline does not slip by unnoticed.

What to do when you receive a reminder

When you get a reminder, you have two options:

• Update the existing document

  If you have renewed the document, open it in your SafeKeep account, select Edit, and update the expiry date or any other details

• Archive the document and upload a new one

  If you have a new version of the document, you can archive the original and upload the updated one with the new expiry date

Once the expiry date has been updated or the document has been archived, the reminder emails for that document will stop.

Reminder emails are part of how SafeKeep helps you stay organised and in control of your life admin, with less stress and no surprises.